Common Questions
Everything you need to know about sizing, travel safety, and using your zero-waste bottle on walks.
Will the button mechanism leak inside my backpack?
The bottle is designed to seal tightly when closed, but it should
be kept upright in a bag to prevent accidental button depression.
Which capacity size should I pick for my large dog?
Larger breeds will drain a 300ml or 350ml bottle quickly; the
550ml size is recommended for bigger dogs or longer hikes.
Is the bottle durable enough if I drop it on rocks?
It is constructed from rigid materials designed for outdoor
portability, though hard drops on concrete or boulders can crack
plastic reservoirs over time.
How do I clean and maintain the bottle?
Simply hand wash the bottle regularly with mild soap and warm
water to maintain a clean reservoir.
Does the bottle leave a weird taste or odor?
No, the bottle uses non-toxic, neutral PC and PET materials that
do not emit strong chemical odors.
What are your shipping and guarantee terms?
Orders ship within 24 hrs with free shipping and secure checkout
backed by our money-back guarantee.